Emails

Sender

Emails come from your studio's name, with your logo and colour from Brand. Under Replies go to, add the address you want client replies to reach.

Reminders

Before each class, by Email or by Phone notification. Phone notifications reach people who added your app to their home screen. Set how many hours before, and press Another reminder to add one, up to five. New studios start with one email 24 hours before.

What goes out

These service emails always go, so nobody misses a class:

• Booking confirmed, with a calendar file.
• Reminder.
• Booking cancelled, saying whether the credit came back.
• Late cancellation, with what it cost.
• Waitlist: joined, you're in, and offers.
• Class cancelled or moved, including a teacher change.
• Receipts after every purchase, with your legal details.
• Membership payment failed, on the day and 3 and 7 days later, with a link to update the card.

Marketing emails are separate and need the client's consent. Press Save changes when you are done. Owners and managers can change emails.