Our promises.
The product itself keeps each of these, except one our team does by hand, which says so. If one ever stops being true, we take it off this page.
- 01
Month to month. Cancel in one click.
No contract, no minimum term and no notice period. Cancel in Settings, Plan and billing whenever you like.
How we keep it. Cancelling is one button. We show the date and amount of your last charge, and no new period is charged after it. An invoice that was already due is still collected.
- 02
0% of your bookings.
Your clients pay into your own Stripe account. We add nothing on top and take nothing out.
How we keep it. Every payment is made straight on your Stripe account, with no fee of ours in it. Stripe's own card fees apply, as anywhere you use Stripe.
- 03
Take everything with you. Free, any time.
One click gives you a zip of spreadsheets: clients, consents, passes and balances, bookings and attendance, the timetable, sales, payments and refunds, your certified invoices, gift cards, products, staff, forms and your notes.
How we keep it. A README explains every file and every column, and lists what is not in it and where that is: card numbers stay in your Stripe account, your Stripe records in your Stripe Dashboard, invoice PDFs at your invoicing provider, and passwords are never exported. It works on every plan and after a plan ends, up to 3 times a day, and costs nothing.
- 04
Nothing is deleted for a year after a plan ends.
When a plan or trial ends your workspace turns read-only: you can still see and export everything. Your booking pages stay open for 30 more days.
How we keep it. If a workspace has no plan for 12 months, we delete it. We email every owner 30 days and 7 days before, and one click keeps it for another 12 months; a plan keeps it for as long as it runs. When an owner closes a workspace, we delete it 30 days later, or when the last paid client membership period ends if that is later, with an email 7 days before, and one click keeps it until then. We keep only this, for ten years: our invoices to you and your certified invoices to your clients with their PDFs, because Portuguese tax law requires it, and, if an owner closed the workspace, their email and the reason they gave, so we can answer questions about those invoices. Everything else is deleted.
- 05
Your clients' saved cards stay yours.
Saved cards live in your own Stripe account. We never see or store card numbers.
How we keep it. If you ever leave, the cards are still in your Stripe account, and Stripe can copy them to the next one.
- 06
No cap on members. Every feature on every plan.
Plans differ only in staff seats and locations. Every studio gets every feature, and as many members as it has.
How we keep it. There is no member limit in any plan, and no feature switched off on a smaller one.
- 07
We move you for free.
Ask from Settings, Import and we do the switch with you: which exports to take from your old system, and bringing everything in.
How we keep it. This one our team does by hand, and we reply within one working day, by email. The product records your request, charges nothing at any step, and adds nothing until you have seen the check and said yes.
How switching works - 08
Founding studios keep their price.
The first 50 studios to pay for a plan become founding studios and keep our list prices of that day.
How we keep it. The place is given automatically when your first payment goes through. The locked price is charged for as long as the workspace exists, including when you switch plan, and it is shown on Plan and billing.
- 09
You can see when something is wrong.
Our status page shows our own health checks, live, and every incident with its updates until it is resolved.
How we keep it. It reads the same checks we watch ourselves, never more than 30 seconds old, and judges them across all studios, so one studio's problem never shows as everyone's.
Open the status page
Promises you can check.
Start free for 14 days with everything switched on. No card needed. Put your week in and take your first booking today.