Walk-ins and booking someone in
Add a walk-in from the class register, or book any client into a class from Today. New clients only need a first name.
Where to find it: The class register, Add a client; Today, Book a client
A walk-in at the door
- 1Open the class's register and press Add a client.
- 2Search by name, email or phone. To add someone new, type a name that is not there, then their first name, and their email if they want confirmations.
- 3Choose How they pay: one of their passes, a drop-in, a free class, on the house, or sell them a new pass.
- 4Pick a spot if the class has spots, and press Add client.
A drop-in holds the place for 15 minutes while you take the payment, from Take payment on the register or in Sales. Press Pay later to keep the place held while you do.
Book someone into a class
- 1On Today, press Book a client.
- 2Find the Class and the Client.
- 3Choose How they pay: Their pass or membership, Comp, or Free. Their pass uses a membership first, then the pack that runs out soonest.
- 4Press Book in.
If the class is full, the button says Add to waitlist and we tell you their place in line. The desk can book past most limits, like the booking window or a missing form.
The front desk, managers and owners can book people in.